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  Parent Grievance Procedure
 
Toussaint L’Ouverture International School, Inc.
d/b/a
The Charter School of Fort Pierce
   
  CONCERNS/GUIDELINES IN RESOLVING SCHOOL RELATED PROBLEMS
   
  It is our sincere belief that the large majority of misunderstandings and problems can be resolved through discussion between the parent/guardian and the teacher and/or other appropriate school personnel. These guidelines are designed to provide a “step-by-step” procedure for parents when they are attempting to resolve a misunderstanding or problem.
   
 
  1. You should make every effort to gather accurate facts before contacting the school. It may help to have the concern described in writing. If the concern is not resolved to your satisfaction after meeting or talking with the teacher you should go to the next step:
  2. Call the principal of the school and ask him/her to establish a conference with the appropriate person at a mutually agreeable time.
  3. Schedule a conference with the principal.
  4. If you have exhausted all possibilities at the school level, the principal will advise you of the appropriate person on the county level to contact, such as a member of the Board of Directors, whose names and contact information are listed on the school website.
  We are pleased that most concerns are satisfactorily resolved at step one. The other steps are provided for you as additional means of resolving your problems or concerns. Misunderstandings and problems will more likely be resolved if they are approached in a positive and courteous manner with recommendations that are realistic.

Your school staff is here to do the best job possible with your child. We can provide many educational opportunities, but it is done best when we work together as parents and teachers.
   
   
   
   
   
   
   
   
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